To subscribe, contact contact@sbedirect.com or, for more information about our subscription options, check out our article on this topic.

Yes, we have developed an API, and our team is available to help you easily integrate with any type of software. We also offer turnkey integrations, such as with Active Directory or OneLogin.

Yes, you can use the online version on any device, or download our inventory mobile app for tablets and smartphones.

Yes, SAM works well with Chrome, Internet Explorer, Firefox, and Safari.

Yes, SAM is available everywhere. You just need an Internet connection.

You can reset your password from your company’s application administrator account, from a colleague’s account with the necessary permissions, or by using the "Forgot Password" link on the login page.

Still not working? Simply contact our technical support team to request a password reset.

If SAM is integrated with Active Directory, you must follow the Active Directory procedure to recover or change your password.

We invite you to contact our technical support team, and we will process the payment manually.

If the payment still does not go through, you will need to contact your bank directly.

You have two options:

Option 1: You can update your payment information yourself in the payment portal within the application.

Option 2: You can contact our technical support team to update your information.

Any assets you can imagine! Want to track pens? No problem, SAM is highly flexible. Need to manage your inventory of tea cups? That’s possible too! Just imagine it, and SAM can track it.

The data transmitted to SAM is protected using 256-bit encryption technology with encrypted keys. Furthermore, once transmitted, it is encrypted and securely stored in the database. Our administrators do not have access to any accounts or passwords. Your data is safeguarded against any issues, as SAM performs daily backups.

There is no limit; SAM can handle it.

At our customers’ request, we have integrated QR Codes into the application. A barcode input screen is included with SAM. SAM complies with industry standards using Code 39, which is recognized by virtually all barcode scanners on the market.

Yes, your existing barcodes are fully supported by SAM! Code 39, Code 128, QR Codes, and many other barcode types are compatible with the system.