These details will help you better understand our payment terms.
What payment methods are available to me?
We offer a wide range of payment methods and will be expanding them soon. These payment options are available to our customers in France, French overseas territories, Belgium, Switzerland, Luxembourg, Germany, and the United Kingdom.For other foreign countries, we ask our clients to pay by bank transfer upon ordering, while we work on extending other payment methods to more countries.
Available Payment Methods:
By credit card: Carte Bleue, Visa, Mastercard, and e-Carte Bleue.
This is the fastest and most secure method. Your order is processed as soon as the payment is validated. SBE does not store any card number — the transaction is carried out via a secure and encrypted SSL connection directly on the MERCANET platform from BNP PARIBAS.
By PayPal
PayPal is a fast and secure payment method that allows you to pay without disclosing your banking details. You will be redirected to PayPal’s secure server (SSL encrypted connection) to log into your account and confirm the payment. Once confirmed, your order is automatically processed.
By bank transfer upon ordering
Please note that your order will only be processed once we receive your transfer. An additional 24 to 48 hours may be added to the delivery time while we validate your payment.
If we do not receive the transfer within 30 days, your order will be automatically cancelled. Our bank details (RIB / IBAN) will be shown on the order confirmation page and in the order summary email. Make sure to include your order number in the transfer reference to help us process it quickly.
By check upon ordering
Your order will only be processed after your check has cleared. An additional 5 business days may be added to the initial delivery time for payment validation. If your check is not received and cashed within 30 days, your order will be automatically cancelled. The required details — postal address and check payable information — will be provided on the next page and in the confirmation email. Please make your check payable to SBE, write your order number on the back, and send it with a copy of your order to:
SBE – Customer Service, Tour Lavoisier, 4 Place des Vosges, 92400 PARIS La Défense, France.
Payment upon invoice (+30 days)
This deferred payment option is strictly reserved for businesses, key accounts, public administrations, and resellers with a credit line validated by our accounting department.
To apply, make sure to complete all required fields in the “My Personal Information“ page in your customer area before validating your order. If your credit is approved, your order will be automatically processed. If it is declined, you will be promptly notified and asked to choose another payment method. SBE reserves the right to modify or cancel the credit line at any time.
Payments in this context are due 30 days net from the invoice date and can be made by check, bank transfer, or administrative mandate. If you exceed the authorized credit limit, we will contact you to find an alternative payment solution.
What currencies do you accept?
The only currency currently used by SBE is the euro. Soon, we will display prices in multiple currencies and enable purchases in other currencies.
How do I pay with PayPal?
PayPal is a secure and fast payment method that allows you to pay without entering your banking details — simply use your PayPal account. You will be redirected to PayPal’s secure server (SSL encrypted) to finalize the payment. Once confirmed, your order is automatically recorded.
To open a Paypal account.
Is paying by card really secure?
We take the security of your data very seriously. That’s why we use the MERCANET payment system from BNP PARIBAS, one of the most secure platforms today. When you pay by credit card, you are automatically redirected to the bank's secure servers via an SSL encrypted connection. At no point does SBE have access to your banking information — it is neither visible nor stored. We only receive confirmation once the transaction is validated.
The sbedirect.com website uses SSL (Secure Socket Layer), the highest level of security available today for secured web applications. SSL is based on public/private key technology provided by Verisign, Inc., and uses a 40-bit encryption algorithm developed by RSA Data Security, Inc.
My payment was declined. What should I do?
If your card or PayPal payment is declined, rest assured that no transaction has been made and your card has not been charged. You can safely try again.
First, check that your card number is correct and that it has not expired. The issue could also be due to exceeding your card’s authorized limit — we recommend contacting your bank to verify this. You can also use another payment method available on our site. Otherwise, feel free to contact our customer service — we’ll be happy to assist you.