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Our 10 Quality-Price-Service Guarantees

Throughout your visit on this site, as in our printed catalog, you will often come across these pictograms...

Throughout your visit on this site, as in our printed catalog, you will often come across these pictograms. Each one clearly highlights a benefit reserved for you, a service we provide, or a guarantee we offer. Spot them… and take full advantage of everything we can offer you!

French expertise at the heart of our production

Chez SBE, nous sommes fiers de garantir une production ancrée localement. 80 % de nos produits sont fabriqués en Europe, dont 60 % directement en France. Ce choix stratégique nous permet d’assurer une qualité constante, une meilleure traçabilité et une réactivité accrue, tout en soutenant les savoir-faire industriels français et européens. Un engagement fort, au cœur de notre promesse qualité.

This time, you'll pay less

Oui, nos prix peuvent baisser ! Nous parvenons régulièrement à améliorer nos conditions d'achats de matières premières, et si nous pouvons vous faire bénéficier d'un tarif plus avantageux, nous vous le signalerons toujours par ce pictogramme. Ces baisses de prix ne se font jamais au détriment de la qualité, il s'agit en général exactement du même produit ou d'un produit de niveau supérieur pour lequel nos conditions d'achat ou de production ont évolué. Alors… Restez à l'affût !

The best deals are yours

Take advantage! All products marked with this pictogram are entry-level offers — always at the best price, but never at the expense of quality. They are the most economical products in a given range.

You’ll have no doubts about our prices

Benefit from the transparency of our displayed prices! Almost all the prices we present on this site are degressive based on quantities. This is our policy of total price transparency, clearly shown so that you can take full advantage of bulk purchasing and get the best possible rates. Read the full article on degressive pricing: "Your guarantees / our degressive rates up to -70%"

In a hurry? We can produce faster

You will never be caught off guard when ordering your customized products from SBE. Your deadlines are very important to us and are taken very seriously — we deal with urgent production requests every day and know how to respond to them. An indicative lead time is automatically displayed for each item while you browse, but a precise timeframe is provided when you place your order.

For certain customized products for which we can offer a shorter or more advantageous production time compared to the industry standard, we display these pictograms.

For example, the "1 week" stopwatch icon is generally displayed for customized products (labels, stickers, badges) that can be processed and produced within the most urgent deadlines. This usually involves black-and-white printing, which is faster to implement and well-suited to urgent requests.

For more information on production and delivery times in general, please refer to the page: Customer Service / Help FAQ / My Delivery

Looking for the latest new products?

Our engineers, technicians, and product managers are always attentive to our customers’ expectations and work hard to design, develop, research, and find new products that fit our business as closely as possible. Many products are already in testing and will soon be available on our website.

This means that every week and every month, new products or new product ranges will be introduced. You can easily identify them thanks to this pictogram.

To browse the new products in a specific category at a glance, go to the main menu and click on the “New products” button in the right-hand column, or on the main page of the site, simply click “Sort by: New products” for the category that interests you.

If you have a suggestion for new products, it will be most welcome. Visit the SBE blog in the category "About SBE Products"

Don’t buy blind — test everything yourself (for free)!

Test before you buy!

Our only goal at SBE is to ensure you are satisfied with the products you have ordered from us — this is very important to us. That is why we have made our free sample and loan policy standard across almost all of our product ranges.

As you browse our website, you will see that you can easily fill your shopping cart with sample and loan requests — all free of charge.

For more information, see the article “Your Guarantees / Your Risk-Free Purchase: Free Samples and Loans,” the FAQ: "Is it possible to receive samples or borrow a product?" and the article “SBE Advice / How to Test Our Products Yourself.”

Your products guaranteed for 1 year… or for life

All products in the SBE catalog are guaranteed for at least one year. However, for certain highly sophisticated, durable, and high-performance products, we offer additional assurance of superior quality.

The "Color, Graphic, Logo" guarantee mainly applies to printed products (labels, stickers, and badges) and provides you with total confidence in the quality of printing, adherence to your graphic charter, and the sharp and vivid rendering of colors, thanks to high-end printing processes. For more information on custom printing, see the page: "SBE Advice / How to Successfully Print Your Logo".

The "2-year," "3-year," "5-year," and "Lifetime" guarantees mainly apply to physical security products and mean that the product concerned is made from particularly strong and durable materials, has a high-quality finish, and ensures long-lasting performance.

Forget the standard — show your true colors

Although all the products in our ranges of labels, stickers, and badges are, of course, fully customizable, certain specific products for which customization is unusual (such as A4 sheets for laser printers, padlocks, etc.) still offer this option. They are identified with these pictograms.

To learn more about customizing SBE products and how to strengthen your company’s brand image, see the articles: “SBE Advice / How to Successfully Print Your Logo” and “SBE Advice / All About Sequential Numbering.”

As you browse our website, you will see that you can easily fill your shopping cart with sample and loan requests — all free of charge.

For more information, visit the article "Your No-Risk Purchase: Free Samples and Loans", the FAQ: "Is it possible to receive samples or borrow a product?", and the article “SBE Advice / How to Test Our Products Yourself.”

You won’t find them anywhere but at SBE

This pictogram allows you to quickly identify throughout our catalog which products are unique, different, and better because they are exclusive to SBE.

Did you know that SBE passionately designs and develops its own products? That SBE selects the best solutions exclusively for you and distributes them as a wholesaler or importer? To learn more, visit our page "Your Guarantees / Our Expert Advice".

And if you see one of these products elsewhere, it means you are either at one of our resellers — which is perfectly fine — or it is a questionable copy, in which case caution is advised.